Last updated: November 11, 2026
Northeast Test Centers (“we”, “us”) provides fingerprinting and proctored testing services from our office at 420 Washington Street, Suite 300, Braintree, MA 02184, and through our mobile service across New England. This policy explains what information we collect through this website, how we use it, and the choices you have.
Information we collect
Appointment requests. When you use our Book an Appointment form we collect your name, phone number, email address, the service you need, where you would like the appointment (our office or a mobile visit), the number of people, your preferred date and time, and any notes you add, such as your agency or ORI number. You can also tick an optional box to ask for a free insurance review.
Insurance review requests. If you use the Free Insurance Review form we collect your name, phone number, email address, when your policies renew, what you would like reviewed, and how you prefer to be contacted.
Calls and messages. If you call or email us, we keep the details you give us so we can help you.
Technical information. Like most websites, our hosting provider automatically records basic technical data such as your IP address, browser type and the pages you visit. This is used for security and to keep the site working.
What we do not collect online. Our website forms never ask for fingerprints, Social Security numbers, ID document numbers or payment card details. Fingerprints and identity documents are only handled in person during your appointment.
How we use your information
- To schedule, confirm and manage your appointment.
- To answer your questions and provide the service you asked for.
- To send your fingerprints or results to the agency, employer or licensing body you tell us to, as that program requires.
- To keep our website secure and working properly.
- To meet our legal and recordkeeping obligations.
Your fingerprint and ID information stays private
Fingerprints, identity documents and the details you give us for a background check are used only to complete your appointment and the submission you request. They are never shared with our sister agency, Northeast Insurance Solutions, and are never used for marketing.
Insurance reviews are always optional
We share office space with Northeast Insurance Solutions, an independent insurance agency. We only pass your name and contact details to them if you ask us to, either by using the Free Insurance Review form or by ticking the optional insurance review box when you book. A review is never required to use our fingerprinting or testing services, and you can ask them to stop contacting you at any time.
When we share information
- With the government agency, employer or licensing body that your fingerprinting or test is for, when you ask us to submit it.
- With Northeast Insurance Solutions, only when you request an insurance review as described above.
- With service providers who help us run our business, such as our website host and email provider. They may only use your information to provide those services to us.
- When the law requires it, or to protect the rights and safety of our customers, staff or business.
We do not sell your personal information.
Cookies and third-party services
Our website uses cookies that are needed for it to work properly. We may also use analytics tools, such as Google Analytics, to understand how visitors use the site so we can improve it. Our location pages show an embedded Google Map, and Google may collect information when you view or use it under its own privacy policy. You can block or delete cookies in your browser settings.
Our site links to other websites, such as our sister agency at insurewithnortheast.com. Their privacy practices are their own, so please review their policies when you visit them.
How long we keep information
We keep appointment and contact details only as long as we need them to provide our services, keep accurate business records and meet legal requirements. After that we delete them or keep them in a form that no longer identifies you.
How we protect your information
Our website uses a secure (HTTPS) connection, and access to customer information is limited to staff who need it. No method of transmission or storage is completely secure, but we work to protect your information.
Your choices
You can ask us to show you, correct or delete the personal information we hold about you, or tell us to stop contacting you. To make a request, call us or visit our office. We may need to confirm your identity first, and some records may need to be kept by law.
Children
This website is not directed to children under 13, and we do not knowingly collect personal information from them online. Appointments for minors should be booked by a parent or guardian.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Northeast Test Centers
420 Washington Street, Suite 300 (3rd floor)
Braintree, MA 02184
Phone: (774) 353-0406
Or send a request through our Book an Appointment page.